Remote Information technology Jobs • Microsoft Office

We are looking for an IT Specialist to join our Information and Security Support Team. In this role, you will draw upon your technical abilities and inquisitive nature to identify, evaluate, and implement solutions to the businesses’ challenges. This is an excellent career opportunity for a self-motivated, goal-oriented team player.

Provide administration and operational support for UP Education’s Moodle-based Learning Management System (LMS). This role is the central point of contact for business teams needing LMS support, assisting with course builds, troubleshooting, integration setup, and process documentation. Ensure the LMS runs smoothly and reliably for staff and students across the group, while also supporting rollouts for additional brands in Australia and New Zealand.

The PB System Integration Analyst II ensures accurate processing of patient charges and optimal utilization of the electronic medical records system. You will partner with business owners across the revenue cycle, clinical leadership, and IT to identify and analyze the root cause of user and system issues. You will also maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.

Responsible for planning, upgrading, installing, configuring, troubleshooting, and maintaining hardware and software related end-user computing devices such as desktop, laptop, mobile devices, their peripherals and related technologies. Provide day to day technical and operational support for Desktop and Laptop computers including complex technical support troubleshooting, system monitoring, and hardware and software upgrade, setup, installation.

Nielsen is seeking a Technical Support Representative to provide remote software and hardware support to internal employees and external parties. This role involves logging support requests, troubleshooting technical issues, installing software and hardware, resolving connection problems, and serving as a liaison between various parties.

Assist in the set-up of new groups and ongoing maintenance in web portal and on-line enrollment system. Work with outside vendors to complete required filing and reporting. May demo platforms and/or communicate directly with clients, at the direction of Account Management and Tech Team leads.

The Director, Implementation will guide the delivery of services and technology to clients by planning, supporting and managing implementation activities from pre-sales support through production verification, in addition to managing a team of Implementation staff who will be guiding the delivery of services and technology to their own set of clients.

Front line phone support for Customers, Field Engineers, and Sales Professionals ensuring customer satisfaction by understanding their needs and environment to resolve Tier 1 customer issues. Accurately document reported complaints within CRM database, make recommendations to improve team efficiency. Analyze and troubleshoot complex robotic problems using remote diagnostics over the telephone and provide onsite support as needed.