We’re seeking a proactive and detail-oriented Application Support Analyst to join our dynamic team. You will need to have a strong technical background and a passion for solving problems, supporting users, and improving system performance. You’ll be responsible for providing second and third level support for our business-critical applications, ensuring smooth operation and swift resolution of issues.
The Service Desk Analyst is responsible for providing telephone-based technical support of complex hardware/software incidents and service requests across the enterprise. The incumbent will serve as an advocate for internal and external customers in ensuring service requests are fulfilled to their satisfaction. Responsibilities can include troubleshooting, installation, access provisioning, hardware break/fix, etc.
Internova is looking for a Technical Support Analyst to provide technical expertise and trouble-shooting, finding solutions and supporting hardware, software, and operating systems in an inter-networked environment, which includes different desktop/laptops operating Windows OS and Mac OS. You will assist in the process the onboarding new hires joining the company.
The Business Analyst (BA) will play a critical role in supporting technical focused solutions and behavioral health initiatives for the VA Safeguard to Prevent Veteran Suicide contract. The BA will bridge the gap between clinical teams, leadership, and technical partners. This position is responsible for gathering requirements, analyzing data, improving processes, and supporting the design and implementation of technical solutions that enhance access, quality, and efficiency of behavioral health care services.